Loyalty Program Terms and Conditions
Terms and Conditions of the mglistysklep.pl Loyalty Program.
§1 General Provisions
- The organizer of the loyalty program (hereinafter: "Program") is mglistysklep.pl, run by Misty Marketing Aleksandra Świderska, with its registered office at ul. Żegiestowska 13 lok.17, entered into the Central Register and Information on Economic Activity with NIP number: 8992564737.
- The Program is aimed at customers making purchases in the online store mglistysklep.pl.
- The purpose of the Program is to reward customers for purchases by enabling them to collect stickers and exchange them for promotional gadgets.
- Participation in the Program is voluntary and free of charge.
§2 Rules of Participation
- Any natural person with full legal capacity or legal person making purchases in the mglistysklep.pl store may take part in the Program.
- No registration is required for the Program. Stickers are automatically issued for orders that meet the Program conditions.
- For each completed and paid order, the customer receives one sticker, which they can place on the loyalty card.
- The loyalty card is attached to the customer's first order participating in the Program. In case of loss, it is not possible to issue a duplicate.
- Stickers can only be collected on the original loyalty card issued by Mglisty Sklep.
§3 Conditions for claiming a prize
- After collecting five stickers, the Program participant is entitled to receive an acrylic keychain with the graphic design found on the loyalty card.
- To receive the prize, the customer should:
a) When placing the sixth order, take a photo of the completed loyalty card.
b) Send a photo of the card to the e-mail address: biuro@mglistysklep.pl, stating the order number for which the prize should be sent in the message body. - After successful verification of the application, the prize will be included with the shipment of the sixth order.
- Sticker exchange for prizes is only possible within the active edition of the Program.
- The Organizer reserves the right to refuse to issue a prize in case of irregularities, e.g., counterfeiting stickers or duplicating the loyalty card.
§4 Program Changes
- Every six months, both the graphics on the loyalty card and the gadget are changed, so customers can collect new designs.
- Collected stickers do not carry over to the next edition of the Program – after a new card and gadget are introduced, participants start collecting anew.
- The Organizer reserves the right to modify, suspend, or terminate the Program at any time, with a 14-day transitional period, about which customers will be informed on the store's website.
- In the event of Program termination, participants have 30 days to declare their desire to claim a prize, provided they meet the conditions specified in §3.
§5 Complaints and Contact
- All questions and complaints regarding the Program can be sent to the e-mail address: biuro@mglistysklep.pl.
- Complaints will be processed within 14 business days from the date of their receipt.
- The Organizer's decision regarding complaints is final and not subject to further appeal.
§6 Personal Data Protection
- The administrator of participants' personal data in the Program is mglistysklep.pl.
- Participants' personal data are processed solely for the purpose of Program implementation, pursuant to Article 6(1)(b) of the GDPR (contract performance).
- Participants have the right to access their data, rectify it, erase it, or restrict its processing, and the right to lodge a complaint with the President of the Personal Data Protection Office (PUODO).
- Detailed information regarding data processing can be found in the store's Privacy Policy.
§7 Final Provisions
- The regulations come into force on February 1, 2025.
- In matters not regulated by these terms and conditions, Polish law shall apply, in particular the Civil Code and the Consumer Rights Act.
- The Organizer reserves the right to amend the regulations. Customers will be informed about changes by publishing the new version of the regulations on the store's website.